2026-05-05 - User Profile Email Matching Fix¶
Release¶
AgileData.io - Correct User Profiles: Email Matching Fixed for External Identity Users
A bug that caused some user profiles to load incorrectly after signing in through the new identity service has been fixed.
Different sign-in methods format the user’s email address slightly differently, and the profile lookup did not allow for this. The fix makes sure the right email address is used before the profile is looked up.
What was happening:
Some users signing in through the identity service landed in the app without their profile loaded
Affected users might see missing or default profile information
What this means for you:
User profiles load correctly for all sign-in methods — Google, Microsoft, and all identity service flows
No more blank or default profile states after signing in through the identity service
Consistent experience regardless of which identity provider you use
Last Refreshed¶
Doc Refreshed: 2026-10-25